
Crito Smart PMS
The core of the hospitality stack I led for Crito in Germany: reservations, billing, housekeeping, and guest ops in one multi-tenant system.
Case studies by Imam Faheem, a software engineer in Islamabad. Live products include Crito Smart PMS, Crito Voice AI, Crito iKiosk, and Chatevo. Open any project for the full case study.

The core of the hospitality stack I led for Crito in Germany: reservations, billing, housekeeping, and guest ops in one multi-tenant system.

AI phone receptionist for hotels. Inbound and outbound calls around the clock, bookings during the call, and a warm transfer when staff are needed. Built solo, end to end.

Self-service check-in and check-out terminal for hotels - guests arrive, complete the process, and collect their key without front desk involvement.

My own embeddable AI chatbot platform - businesses connect their content and deploy an agent that answers questions and takes live actions on any website.

Multi-tenant school management platform built from scratch - serving private schools in Peshawar with admissions, attendance, fees, and financial reporting.
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Multi-restaurant, multi-vendor SaaS platform with a GraphQL API and dynamic backend - delivered end to end for a Saudi client.

Publishing and community platform for medical professionals - articles, clinical discussion threads, and a content moderation workflow.

Full job portal with employer, candidate, and admin surfaces - plus an integrated assessment module with automated marking. Delivered end to end as a freelance project.

Automated room heating control for hotels - triggered by guest check-in and check-out events from Smart PMS in real time.
Happy to walk through architecture, tradeoffs, and what I would do differently next time.